Customer Care Specialist

[Customer Support / Remote] - Anywhere in U.S. / $45k per year + bonus eligible/ Paid training / Medical-Dental-Vision / 401k / PTO / $1,250 annual Well-Being Wallet / 320 hours of caregiver leave - As a Customer Service Associate at MassMutual, you will: Communicate effectively with customers via phone and email; Resolve customer inquiries and concerns promptly and accurately; Provide exceptional customer service and maintain a positive demeanor at all times; Utilize company software and systems to process customer requests and update account information; Collaborate with team members to meet performance goals and improve processes; Adhere to company policies and procedures to ensure compliance and protect sensitive customer information...Hiring Immediately >> Salary: USD 47250 - 57750 per year