Entry-Level Clerk / Administrative Clerk

The Entry-Level Clerk / Administrative Clerk is responsible for supporting the day-to-day administrative operations of the office. This role is ideal for individuals who are detail-oriented, organized, and looking to start their career in office administration. The position involves performing basic clerical duties, handling correspondence, maintaining office files, and assisting senior staff with various tasks.

Key Responsibilities:

• Clerical Support:

  • Answer and direct phone calls in a professional and courteous manner.

  • Greet visitors and direct them to appropriate personnel or departments.

  • Provide general administrative support such as filing, photocopying, scanning, and faxing documents.

  • Prepare and maintain office documents, forms, and correspondence.

• Data Entry & Record Keeping:

  • Enter and update information into company databases and record systems.

  • Ensure all data is entered accurately and efficiently.

  • Assist in maintaining both physical and electronic filing systems.

• Mail and Correspondence:

  • Sort and distribute incoming mail and packages.

  • Prepare outgoing mail, including correspondence, packages, and deliveries.

• Office Organization:

  • Keep office supplies stocked and organized, placing orders when necessary.

  • Assist in maintaining the cleanliness and organization of the office space.

• Scheduling & Coordination:

  • Assist with scheduling appointments and meetings for staff.

  • Provide basic administrative support for events, workshops, or company meetings.

• Customer Service:

  • Handle routine inquiries from clients, customers, or employees, providing information or redirecting as needed.

  • Help maintain a welcoming office environment for clients and visitors.

• Miscellaneous Administrative Tasks:

  • Support office staff and management with special projects or tasks as assigned.

  • Assist in maintaining inventory lists and order supplies as needed.

  • Prepare and assist with reports or presentations under supervision.

Qualifications:

• Education: High school diploma or equivalent required. Additional coursework or training in office administration or clerical work is a plus.

• Experience: No prior experience is required, but any experience in an office or customer service role is helpful.

• Skills:

  • Basic knowledge of office equipment (fax machines, copiers, computers).

  • Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is preferred.

  • Strong attention to detail and ability to handle multiple tasks simultaneously.

  • Excellent verbal and written communication skills.

  • Ability to work independently and as part of a team.

Desired Attributes:

• A strong willingness to learn and take on new responsibilities.

• Organized and able to maintain a tidy work environment.

• Reliable, punctual, and committed to providing excellent support.

• Friendly, professional demeanor with a focus on customer service.

Working Conditions:

• Typically works in an office environment with standard working hours (e.g., 9:00 AM to 5:00 PM).

• May require occasional overtime depending on office needs.

• Opportunity for growth into more advanced administrative roles.

Additional Information:

This entry-level position provides the perfect foundation for individuals looking to build a career in office administration. As an Entry-Level Clerk, you will gain valuable hands-on experience in office management and clerical tasks, with opportunities to learn from senior staff and progress into more specialized administrative positions over time.