[Remote] Senior Associate, Strategy & Operations, DoorDash for Business (Logistics)

Note The job is a remote job and is open to candidates in USA. DoorDash is a technology and logistics company focused on empowering local economies. As a Senior Associate on the DoorDash for Business Catering team, you will oversee the delivery experience for catering, ensuring timely and accurate service while leveraging operations, logistics, and analytics to enhance the process. Responsibilities Own Dasher quality for catering Take end-to-end ownership of delivery quality for catering—on-time arrival, accurate drop-off and setup, and a clean handoff—so customers can trust every order Find the right logistics model Figure out how catering deliveries should actually work—Dasher selection, batching, timing, equipment, and handoff—by testing different approaches and learning what holds up in the real world Get into the details Dig into individual deliveries, talk to Dashers and customers, and trace exactly where things break down—then turn those root causes into concrete operational fixes Use AI to optimize how we operate Build the automated workflows that show where catering deliveries break down—and lean on AI to turn slow, manual analysis and one-off fixes into repeatable processes the team can scale Influence the Product Roadmap Translate what you learn on the ground into clear product and operational recommendations that make catering delivery more reliable Skills 3–5 years of experience in strategy & operations, logistics, management consulting, or a high-growth marketplace environment A track record of owning operational problems end-to-end—from diagnosis to testing to rollout Comfortable building from scratch in ambiguous, early-stage environments Analytically strong you write SQL, work fluently with data, and know how to get to the root cause and turn complexity into clear recommendations Demonstrate fluency with AI tools (e.g., ChatGPT, Cursor, or similar) to automate workflows, surface insights, and drive faster, better decisions Communicate with clarity and influence—you can tailor your message for Dashers, operators, cross-functional partners, and senior leadership alike Love getting into the weeds—you'll happily roll up your sleeves, get to the lowest level of detail, and run the test yourself to find out what works Benefits Equity grants 401(k) plan with employer matching 16 weeks of paid parental leave Wellness benefits Commuter benefits match Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act) Medical, dental, and vision benefits 11 paid holidays Disability and basic life insurance Family-forming assistance Mental health program Flexible paid time off/vacation for salaried roles 80 hours of paid sick time per year for salaried roles Vacation accrued at about 1 hour for every 25.97 hours worked for hourly roles Paid sick time accrued at 1 hour for every 30 hours worked for hourly roles Premium healthcare Wellness expense reimbursement Paid parental leave Company Overview DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http// Company H1B Sponsorship DoorDash has a track record of offering H1B sponsorships, with 136 in 2026, 530 in 2025, 510 in 2024, 413 in 2023, 612 in 2022, 439 in 2021, 126 in 2020. Please note that this does not guarantee sponsorship for this specific role.