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Territory Associate Relations Manager (Houston & Dallas)

About the position

The Regional Associate Relations manager (RARM) is responsible for executing the strategy for promoting fair and consistent employment practices. The RARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. The RARM reports to the Division Director of Associate Relations.

Responsibilities

  • Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment
  • Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives
  • Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices
  • Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team
  • Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance
  • Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity
  • Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters
  • Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues
  • Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development
  • Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues
  • Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency

Requirements

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Ability to work a flexible schedule
  • 6 years of work experience

Nice-to-haves

  • Advanced degree in law, employee relations, or human resources
  • Multi-site (50-plus locations) and experience with 10,000 associates
  • 8 years experience in employment law, employee relations or human resources is preferred
  • PHR or SPHR or equivalent certification
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